Linked SLA Panel

Description

This space provides documentation for Linked SLA Panel - Alanata marketplace app which display’s SLA targets in linked issues.

 

The Linked SLA Panel app allows you to display SLA targets from Jira Service Management (JSM) for your linked issues. You don’t need to have a Jira Service Management license to display SLA targets in linked issues.

Key Features

  • Display SLA Targets: View SLA metrics such as "Time to resolution" and "SLA met vs breached" directly in linked issues.

  • No JSM License Required: You can display SLA targets without needing a full Jira Service Management license.

  • Easy Configuration: Simply configure the linked issue type, and our app will do the rest.

How It Works

  1. Install the App: Add the Linked SLA Panel app to your Jira environment from the Atlassian Marketplace.

  2. Configure Linked Issue Type: Set up the linked issue type in the app's configuration settings.

  3. View SLA Metrics: Once configured, SLA targets from Jira Service Management will be displayed in the linked issues.

Benefits

  • Enhanced Visibility: Gain insights into SLA performance without requiring additional licenses.

  • Improved Efficiency: Quickly identify SLA breaches and take corrective actions.

  • User-Friendly: Simple setup and intuitive interface make it easy to use.

Support

For any questions or support, please contact our support team through our Linked SLA Panel support portal or contact us at atlassian_support@alanata.sk

Conclusion

The Linked SLA Panel app is a powerful tool for displaying SLA targets from Jira Service Management in linked issues, enhancing visibility and efficiency without requiring a JSM license. Install the app today and streamline your SLA management process.

 

For more information see How it works or Installation section